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Rubik Infotech Assistance
Assist 90
Service Type:
- Remote Installation Support
Included Features:
- 6 support calls
- Response time: Less than 6 hours
Included Features:
- 6 support calls
- Response time: Less than 6 hours
- Duration Options: 1 year or 3 years
Assist 180
Service Type:
- Remote Installation and Configuration Support
Included Features:
- Unlimited support calls (8*5, Mon-Fri)
- Response time: Less than 4 hours
- 2 physical visits (within 60km from Ahmedabad)
Included Features:
- 6 support calls
- Response time: Less than 6 hours
- Duration Options: 1 year or 3 years
Assist 360
Service Type:
- Remote Installation and Configuration Support
Included Features:
- Unlimited support 24*6 (Except Holiday)
- Response time: Less than 2 hours
- 4 physical visits (within 60km from Ahmedabad)
Included Features:
- 6 support calls
- Response time: Less than 2 hours
- Duration Options: 1 year or 3 years
Additional Information:
- Assist 180 combines installation/configuration and support services.
- These services are exclusively for products purchased from Rubik Infotech and do not apply to other services.
- In the case of Cloud Services, additional charges are applied to new users added during the contract period, prorated accordingly.
- Customers can choose between 1-year and 3-year subscription durations.
- Substantial discounts are available for customers opting for 3 years of service.
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